Southern Cross Mobile Solutions - Connecting You to What Matters Most

Southern Cross Mobile Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information collected through our online platform. This policy applies to all users of our site, regardless of location.

Information We Collect:

We collect information you provide directly to us, such as when you contact us, make a purchase, create an account, or participate in surveys. This information may include your name, contact information (including email address and phone number), billing and shipping address, and payment information. We may also automatically collect information about your use of our site, including your IP address, browser type, operating system, referring URLs, and other similar information. This information may be collected using cookies and similar technologies.

How We Use Your Information:

We use the information we collect to:

Provide and improve our services: This includes processing orders, fulfilling requests, providing customer support, and improving our online platform.
Communicate with you: We may use your information to respond to your inquiries, send you updates, and provide promotional offers (where permitted by applicable law). You may opt out of receiving these communications at any time.
Personalize your experience: We may use information to personalize your experience on our site.
Protect our rights and property: We may use information to protect against fraud and abuse, enforce our terms of service, and comply with legal obligations.
Comply with legal obligations: We may use and disclose your information as required by applicable law or legal process.

Sharing Your Information:

We do not sell your personal information to third parties. We may share your information with third-party service providers who assist us in operating our online platform and providing services to you. These providers are obligated to protect your information and are restricted from using it for any purpose other than providing services to us. We may also disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, the rights of others, or to prevent harm.

Your Choices:

You have the right to access, update, and correct your personal information. You can also request that we delete your personal information, subject to applicable legal requirements. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy:

Our online platform is not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

If you have any questions about this Privacy Policy, please contact us at:

Southern Cross Mobile Solutions
15 Albion Street, Suite 2
Surry Hills, NSW 2010
Australia

This Privacy Policy may be updated periodically. We will post any changes on our website. We encourage you to review this policy periodically.